The Service Commitments of the Customer Service Department of Quality Assurance Center:
In deeming quality as valuable as our own life and providing excellent service as our belief, continuously pursuing high quality and capturing customer with our sincerity, we here solemnly promise that: assure the efficiency and perfection of after-sale service for wagons manufactured or overhauled, as well as parts of rolling stocks, by normative work; improve the quality of product continuously by the scientific and reasonable utilization for the customer feedback; meet the requirement to continuously increase the customer satisfaction.