During the transportation period of this spring festival, CRRC DATONG use big data and make various operating guarantee working for locomotive. Provide intimate service and guarantee the transportation safety of spring festival.
CRRC DATONG clear up common faults of several kinds of locomotives, multiple problems from customer feedback and chronic problems; combine the actual operating condition of HX2 series electric locomotive. CRRC DATONG establishes the big data of locomotive operating safety with the all above conditions. Response the appeals of customers at the first time and eliminate hidden danger. At the same time, CRRC DATONG strengthens product technique quality tackling, optimize the related locomotive parts preparation, organize technical experts and customer service staff keeping a close safeguard for locomotive safety with 24 hours and guarantee the safety transportation of spring festival.
It is believed that transportation quantities of passenger and freight for each railway bureaus increase frequently with new adjustment of train diagram from the beginning of January. At the same time, the starting of spring festival transportation, the pressure is added to guarantee the safety operation from railway bureaus. HX2 series electric locomotives developed by CRRC DATONG are usually serviced in Beijing, Shanghai, Zhengzhou, and Xi’an railway bureau so on. The locomotives burden the passenger and freight transportation on Jinghu, Daqin, Jingbao and Longhai main lines. It is heavy responsibility to guarantee the transportation safety of spring festival.
CRRC DATONG pays more attention to the safety transportation of spring festival. Through careful organization and deployment, the leaders of the company, supervisors of railway and vehicles, key technical experts and customer service staff go into the depot of the main railway bureaus to look through the operation of locomotives at the eve of spring festival transportation. In terms of zero distance and heart to heart, stand on the side of customers and listen to the opinions and suggestion of locomotive product from the customers. Meanwhile, according to the distribution area of products, CRRC DATONG makes scientific classification of depots and put into effect area management, concentrate customer service and excellent resource, make quick solution to various quality problems at site, in order to promote service ability and level for customers and provide perfect overall process from manufacturing to after sale service guarantee for locomotive products.